European Auto Imports Pty Ltd

Melbourne - 03 9899 6683

Sydney - 02 9481 8400

Toll Free - 1800 334 632

Australia's Largest Independent Spare Parts Importer of Peugeot, Renault, Citroën Alfa Romeo And Fiat.

 

Here at European Auto Imports, we are always striving to better ourselves and expand our knowledge so, if you have any feedback on our service or products, we would love to here from you and value your feedback.

 

Send an email to kassie@eai.net.au

 

 

 

Sent: Tuesday, 1 March 2016 5:08 PM
To: 'Bree Lawer' <bree@eai.net.au>
Cc: 'Michael ' <michael@eai.net.au>
Subject: RE: tailgate struts - Citroen C5 wagon

Hello Bree and Michael

Parts arrived today, thank you.  Once again first class, prompt, efficient service from your organisation, I am impressed (and grateful).

Very  best wishes,
George

 

Hi Terrence,

This is “Greg Dunne” aka “lylrascal” which is what my wife calls me from time time!

I would like to thank you for your excellent help this morning, with my purchase of the 406 ES9J4 water pump. I especially appreciated the advice about needing to modify the pump to fit the new tensioner, if I have the newer timing belt tensioner (which I have ordered.) Whilst I did know about this, a lesser informed individual might not have known about this and would have incurred upon themselves delays and headaches etc.

This is above and beyond the call of duty as far as I am concerned.

So, please take this email as “very positive feedback” and “five stars” for  “Communication” and for just being a “Good Guy”!

Many thanks for your help and best regards,

Greg & Samantha Dunne.

 

 

Sent: Monday, 18 January 2016 9:58 AM

Hi Julie,

I want to take the opportunity to say that I am very impressed with the service you and EAI have given me in trying to sort out the delivery issues that TNT have had with getting the two parcels to my place in Rural Victoria. I am sorry that it was such a frustrating exercise for you. It has been very refreshing for me to find a company that is prepared to go the extra mile for just one individual. Thank you very much for that.

Thank you.

Best wishes,

John.

 

Sent: Thursday, 23 July 2015 4:13 PM

Thanks Julie, you guys have been great. I've actually been directing a few 207 owners your way so hopefully you're getting the extra business.

Thanks again,
Travis.

 

Sent: Wednesday, 22 April 2015 12:23 PM

Hi Stephen,

Thank you for your hard work and highly professional manner. I hope to continue doing business in the future. Have a pleasant day.

Many Thanks

Chris Managing Director

 

Sent: 23rd December 2014

Hey Bree,
Merry Xmas and Happy new year.

Thank you for the great service from yourself and the Team at EAI.
Will be in touch soon for more bits for the 306.
Regards
Ross

 

Sent: 22nd August 2014

Hi Guys,

I’ve just received the front brake pads for my Citroen C5 I ordered from you. You’ve no idea the frustration I had trying to source these locally here in Perth while trying to find an alternative supplier from the two Citroen dealers here who charge outrageous prices for them. I appreciated the fast and efficient service in freighting my order to WA. I’ll pass on your details to members at the French & Fantastic Car Club here of which I’m a member at the next meeting.

Richard.

 

 

This customer found us on ebay.....

Sent: 4th August 2012

Hi there,

I came out yesterday afternoon & picked up some windscreen wiper blades for a FIAT 500 ( the front fit perfectly, the back didn’t fit but they weren’t sure so I was happy to take them & try)

I just wanted to say thank you  so much for offering  such brilliant prices! My mechanic quoted me $140 to replace the wipers & I told him I couldn’t justify such an over-inflated price for what they were. After a google search & calling around (I tried about 7 other places & you were my last hope!) I told my mechanic how much I paid for them & he is now going to use your company for spare parts rather than go directly to dealer in the future.

So thankful to have found you & will definitely be back for all my Fiat parts as I need them.

Trisha.

 

 

Back To Home